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Articles

The Robinson Report – Wildfires

If you tracked the manic wildfires last summer, it appeared that much of our nation is on fire – out west.  The brave men and women that fight these fires have limited resources – […]

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The Midweek Motivator – Really, Has It Been A Year?

Andrew Curran and DMR Interactive remain one of our most respected colleagues. A few days ago Andrew shared an advance of his column: “An Open Letter to Radio.” Here are […]

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The Robinson Report – Customer Service Revisited

Covid – 19 certainly has altered the way we do business.  Events virtual – Zoom client meetings – no-touch contesting.  Covid Customer Service has changed – and so must you.  […]

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The Robinson Report – R.I.P.S.

Wonder when it leaked into business?   Most likely with the pervasion of overly-researched, splintered brands and the advent of syndicated consultancy.  When did every one of our brands need a slogan?  […]

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The Midweek Motivator – Channel Capacity and the Rule of Seven

In order to improve cognition, it’s helpful to know more about the mind’s wiring. In cognitive psychology there is a concept that refers to the quantity of space in our […]

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The Robinson Report – Adjustment

“Sometimes the best map will not guide you – you can’t see what’s round the bend. Sometimes the road leads through dark places – sometimes the darkness is your friend.” […]

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The Midweek Motivator – Memory We Don’t Remember

Have you ever been at a social gathering where you’re clustered in a corner with a few colleagues? Ambient music is playing and several groups of friends are spaced around […]

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The Robinson Report – Creative Mistake

“Creativity is allowing yourself to make mistakes. Art is knowing which ones to keep.” Scott Adams (Through Dilbert)  There is no ‘perfect’.  The talent bloodbath brought on by overextended owners, Covid-19 and economic downturn […]

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The Midweek Motivator – Leadership Autopsies

The Covid conflagration has unleashed a cornucopia of lessons on leadership. Some have used it as a platform for progress, others as an artificial process suggesting their teammates “have their […]

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The Robinson Report – Shrink The Audience

‘At stadium shows, we connect by shrinking the audience, reducing the place so the guy in the back row of the balcony is the one left’ –Dave Murray Iron Maiden  […]

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